IMAISAIntelligent Management & AI Solutions ArchitectureFrom tender to provisioned contract
Governed by Agent Shield™ · 7 patents pendingTrack every bid, price to the penny, evidence your social value, and let the platform stand up the live operation the moment you win.
- Bid pipeline7-stage tender tracking with win/loss analytics
- Scoring & estimatingBid/no-bid scorecards, priced cost build-ups
- QuotesLine-item pricing in integer pence, basis-point VAT
- Social valuePPN 06/21 commitments compiled and evidenced
- ProjectsPhases, CBS, EVM and multi-site delivery
- Won-bid provisioningAgent stands up sites, assets & PPM on award
The whole operation, one audited record
Governed by Agent Shield™ · 7 patents pendingReactive and planned work, statutory compliance, people, parts and money — every action tenant-scoped and traceable end to end.
- Work ordersReactive + PPM jobs with SLA clocks
- Schedule & dispatchRRULE PPM, skills-aware, nearest-engineer map
- ContractsRate cards, service credits, KPIs & AI clause review
- Compliance9 UK statutory regimes, inspections & findings
- Assets (CMMS)Register, meters, reliability (MTBF), BOM, QR-tagged
- FleetDVSA walk-arounds, defects → VOR, cost-per-mile
- Health & safetyRAMS, permits, audits & incidents
- Finance & ledgerDouble-entry GL, VAT/CIS returns, budgets, invoices
- People, HR & payrollTimesheets, leave, PAYE/NI/pension payroll
BMS analytics with governed AI
Governed by Agent Shield™ · 7 patents pendingSense streams live building telemetry, flags anomalies against deterministic rules, and proposes fixes — every AI action gated by Agent Shield and a human.
- SenseLive BMS time-series, FDD, energy M&V, prediction
- Anomaly detectionDeterministic setpoint & threshold rules
- Telemetry remediationProposed fixes, human-approved
- Contract AI reviewCited clause Q&A, risk flags, auto-extract (HITL)
- CopilotIn-app assistant, Zod-validated tool output
- Agent activityEvery automated action logged & costed
- Agent governanceAgent Shield policy gates on AI actions
What your clients actually see
Governed by Agent Shield™ · 7 patents pendingHard-isolated client portals, scheduled reports and an outbound FM-KPI feed mean your customers get the numbers without touching your data.
- Client portalPer-client self-service, hard tenant isolation
- HelpdeskOmnichannel intake, knowledge base & CSAT
- ReportsSaved + scheduled, PDF & RFC-4180 CSV exports
- NotificationsIn-app and email channels with read state
- GoPortal feedSigned outbound FM-KPI Connect integration
Built on the cloud foundation we call Keystone
Governed by Agent Shield™ · 7 patents pendingMulti-account AWS in London, zero long-lived credentials, row-level tenant isolation and a tamper-evident audit chain — the bar is set on day one, not bolted on.
- UK data residencyeu-west-2 London, eu-west-1 DR
- Row-level isolationPostgres RLS forced on every tenant table
- Hash-chained audit7-year immutable, tamper-evident events
- Zero static keysGitHub OIDC + RDS IAM short-lived tokens
- RBACScoped access tokens, per-route authorization
- Supply chainDistroless, cosign-signed, SBOM, SLSA L2
- ObservabilityOpenTelemetry traces, metrics and logs
- UK GDPRDSAR endpoints, KMS encryption at rest
Multi-account AWS Organization · KMS-encrypted · distroless + cosign + SBOM · ~£97/mo running.